Administration FAQs
- Can I return my online order for a refund?
- Can I return my online order for a refund?
- What is the status of warranties?
- Can I cancel an order that has not yet been delivered?
- What will happen to existing customer finance agreements with Novuna?
- In Store Services
- Who should customers contact if they have a query?
- What should I do if I have a product recall item?
- Are you accepting Gift Cards?
- Is discount still accepted?
- What about my Click and Collect Order?
- My Item is faulty, what is my options?
- Can I return my items purchased from a store?
- Will online orders be accepted?
- What is happening to current customer orders?