Yes, you can cancel your Click and Collect order. If you’re sure you want to cancel, please call the store to let them know.
We know that sometimes mistakes can happen, so we try to make it as easy as possible to rectify any mistakes quickly and easily for our customers. Once you have rung your local store, they’ll be able to find your order so make sure to have your order number on-hand. They’ll then cancel it for you and refund you the amount paid to your original card, or in cash if you paid that way.
If you order Click and Collect, your item will be ready in as soon as an hour at your local store. So, it’s important to let us know if you want to cancel Click and Collect as soon as possible.