We've made it super easy for you to collect your parcel safely and securely, ensuring that your collection is as hassle-free as possible!
If you've ordered online or in-store for Click and Collect, there are just a couple of things you'll need to bring along to make sure you get your parcel quickly and smoothly. First up, you'll need your order confirmation number, which you'll receive once you select a delivery date, choose the store for collection, and complete your payment. This confirmation is sent to you via email, so if you can't find it, don't forget to check your junk mail!
The other important item you'll need to show when collecting your order is a photo ID. We accept valid UK passports and driving licences. This is especially crucial if you've purchased an age-restricted product. If you're sending someone else to pick up your order, they'll need both your photo ID and order reference number to confirm that you've authorised them to collect your parcel.