Yes. It’s always preferable if you’re at home when your parcel is delivered.
This way you can make sure your goods don’t have to be redelivered if they can’t fit through your letterbox. You’ll always be notified before payment of a delivery date timeframe, so you can plan to be at home when your parcel arrives.
However, we know it’s not always possible in today’s busy world to be around all the time. That’s why we offer plenty of different types of delivery to suit your needs and schedule. This includes named delivery where you can choose an exact day, next day delivery and of course delivery to your local store with Click and Collect.
If you do choose to order through Click and Collect at your local store, we’ll even keep your items for three days to give you plenty of time to pop in and get it. For more on the types of delivery on offer, visit this page.