If your order is ‘pending cancellation’ it means an item has been cancelled and your refund is processing.
The ‘pending cancellation’ message is shown to let you know that we’ve received your request to cancel your item and are currently working on it. You won’t receive the cancelled item and will get a refund instead. For more information, please check our refund policy.
If you think there has been an error, please get in touch with our customer service team and they’ll be happy to assist you.